Our Story: From Helping Hands to Aurum Care

At Aurum Care, our journey started with the goal to lend a helping hand to those who need it most. We began as a group of caring support workers, noticing a gap in the support available in the support services market and wanting to make a positive impact on people’s lives.

We wanted to create a service that was more than just practical assistance; we wanted to build genuine connections and empower people to thrive.

Our Mission

Our mission at Aurum Care is to provide caring and effective support that helps individuals live fulfilling lives with dignity and independence. We are dedicated to delivering personalised services and maintaining a commitment to excellence.

Our Vision

Our vision is to set a new benchmark for quality and ethical practices in care. We aim to be the trusted partner for individuals and families seeking genuine support, ensuring everyone has access to the care they deserve.

Our Values

Compassion
We listen with empathy to understand your unique needs and goals.
Integrity
We operate with honesty, transparency, and a commitment to continuous improvement, ensuring the highest quality support.
Empowerment
We encourage you to share your ideas and take control of your life.
Respect
We treat everyone with dignity and value, regardless of background.
Client Focus
We create personalised plans to meet your specific needs and aspirations.
Collaboration
We collaborate with you, families, and community partners to achieve shared goals.

Meet the Aurum Care Team

Our team is composed of qualified and experienced individuals, all passionate about supporting people with NDIS. From disability support workers and mental health professionals to registered nurses and therapists, we have the expertise to meet a wide range of needs.

We understand that navigating the NDIS landscape is challenging, so we’re here to guide you through the process and provide reliable, friendly support at every step.

Ready to join the Aurum Care family?

Get in touch today, and let's chat about how we can support you on your NDIS journey.
Contact Us
Carnegie, VIC
Metropolitan Melbourne
Monday to Friday 9:00 am -5:00 pm
Service Hours: 24/7
Aurum Care acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. Aurum Care pays respect to their Elders past, present and emerging, and extends that respect to all Aboriginal and Torres Strait Islander peoples. Aurum Care is committed to promoting equality and is a proud ally to the LGBTQ+ and trans communities.

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